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FREQUENTLY ASKED QUESTIONS
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Can I request size customization for Art Frequency's clothing items?Yes, you can! At Art Frequency, we understand that everyone's body is unique and we want to ensure that our customers feel comfortable and confident in their clothing. That's why we offer size customization options for many of our pieces. Simply email us at info@art-frequency.com after placing your order and let us know what specific measurements you need. Our skilled tailors will ensure that your garment fits perfectly. Please note that some items may not be eligible for size customization due to design constraints, but we will do our best to accommodate your requests. However, do note that there may be additional charges for customizations, and the lead time may be longer than usual and they cannot be returned due to the bespoke nature of the order. Art Frequency values individuality and inclusivity, and they strive to make their fashion accessible to everyone.
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Can I request a different fabric or print that I see on any of their other clothing items for a clothing item that I like?Yes, Art Frequency offers customization options for our clothing items. You can request a different fabric or print that you see on any of our other clothing items for the item that you like. Simply contact us through our website or email and let us know your preferences. Depending on the complexity of the customization and the fabric or print design chosen there may be additional costs. Our team will provide you with a quote before proceeding with the customization so that you are aware of any additional costs. We will work with you to create a customized piece that meets your needs and preferences. Our goal is to provide our customers with unique and personalized fashion that is tailored to their individual style and taste. We believe that everyone deserves to express themselves through their clothing, and our customization options allow us to help you do just that. So don't hesitate to reach out and let us know how we can help you create the perfect piece for your wardrobe. Keep in mind that some fabrics and prints may not be available or suitable for certain types of garments, but we will do our best to accommodate your requests and provide you with a stylish and comfortable outfit that you will love.
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Does Art Frequency ship internationally?Yes, Art Frequency currently ships internationally. Our team works with trusted shipping carriers to ensure safe and timely delivery of your purchase. Whether you're across the country or on the other side of the world, we want to provide you with the best experience possible. Please note that the delivery timings differs depending on the country. For full information go to our Shipping & Returns page. If your country is not listed on our website, don't worry. Simply contact us and we'll do our best to find a solution for you. At Art Frequency, we value our customers and strive for their satisfaction, regardless of their location.
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What are the shipping fees for Art Frequency's online fashion designer store?Art Frequency offers free standard shipping for all orders. We strive to ensure timely and reliable delivery for all orders, and customers can track their orders using the provided tracking number. Please note that any custom fees or taxes imposed by the destination country are the responsibility of the recipient.
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